Integration Calltouch
and Increment
Using the API without a programmer.
Connection in 5 minutes, 30 days for tests.
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80 673 722
Webhooks have been accepted
138 044 346
Actions have been done
2000+
Customer consultations
200+
Connectors with services
600+
Events and actions
| ID | Название |
id
|
The unique identifier of the call in Calltouch. |
ctCallerId
|
Unique client ID in Calltouch |
callerphone
|
The phone number of the client from whom he makes the call |
phonenumber
|
The tracked number that the customer is calling |
subPoolName
|
The name of the subpool that the advertising number is associated with |
redirectNumber
|
The forwarding number to which the customer's call was directed |
duration
|
The duration of a telephone conversation in seconds |
waiting_time
|
Waiting time (beeps before the operator picks up the handset) in seconds |
calltime
|
Date and time of the call the start of the call |
timestamp
|
Date and time of the start of the call in Unix Time Stamp format in seconds |
status
|
Call status (successful - successful call, unsuccessful - unsuccessful call) |
statusDetails
|
Call status details |
unique
|
The flag of the uniqueness of the call. true - unique, false - repeated |
targetcall
|
The flag of the target call. target - target, non-target - non-target call |
uniqtargetcall
|
The flag of a uniquely targeted call. uniqtarget - unique-target call, non-uniqtarget - not unique-target call |
callback
|
Callback or not. callback - callback, non-callback - direct call |
worktime
|
The working or non-working time at which the call came in. worktime - working, non-worktime - non-working |
pool
|
The type of pool the number is assigned to |
rating
|
The rating assigned to the call or request (0 - not assigned, 1-5 - from 1 to 5) |
comment
|
A comment |
tags_auto_pr
|
Calltouch Predict Tags |
tags_auto_af
|
Calltouch Anti-fraud Tags |
tags_auto_gr
|
Tags by client's gender |
tags_auto_ct
|
Tags by extension |
tags_auto_pn
|
Tags by numbers |
tags_manual
|
Manually inserted tags |
tags_api
|
Tags set using the API |
attribution
|
Attribution model. 1 is the last indirect, 0 is the last interaction |
source
|
A source |
medium
|
Channel |
utm_source
|
utm_source tag |
utm_medium
|
utm_medium label |
utm_campaign
|
utm_campaign label |
utm_content
|
The utm_content label |
utm_term
|
utm_term label |
gcid
|
Google Client ID |
yaClientId
|
Yandex Client ID |
sessionId
|
Calltouch session ID |
hostname
|
The monitored site |
url
|
The site login page |
attrs
|
Third-party cookies |
callUrl
|
The call page |
callback_request_id
|
The ID of the callback request |
callback_final_attempt
|
The flag for the end of the call chain |
ref
|
The source of the referral link |
city
|
City |
browser
|
Browser |
os
|
The operating system |
device
|
Device |
ip
|
IP address |
sip_call_id
|
SIP Session ID |
callReferenceNumber
|
The ID of the call from the PBX |
reclink
|
Recording a conversation |
orderId
|
Transaction ID |
siteId
|
Site ID |
siteName
|
The name of the site |
userAgent
|
User agent |
sendingTimestamp
|
Date and time of sending the webhook in Unix Time Stamp format |
text
|
Transcript of the call to text |
manager
|
Call or Request Manager |
spam
|
The spam flag. true - the call is marked as, false - the call is unmarked |
callback_custom_fields
|
Custom fields of Callback widgets |
callback_request_facebook_lead_id
|
Facebook Lead ID |
You can add any fields that are available in the webhook.
Field description page
| ID | Название |
id
|
id |
ctCallerId
|
ctCallerId |
callerphone
|
callerphone |
phonenumber
|
phonenumber |
sessionId
|
sessionId |
reclink
|
reclink |
text
|
text |
You can add any fields that are available in the webhook.
Field description page
If you haven't found the right event, but the service has the right webhook, then use the universal connector "Incoming webhook". It will be possible to tie the logic of bundles to any field that comes in the webhook.
| ID | Название |
start_value
|
Initial value |
symbols_count_min
|
Fill the result with characters up to the length |
feel_by_symbol
|
Which character to fill in |
| Answer fields | |
value
|
Meaning |
Integration setup plan
Calltouch with Инкремент
Popular automation tasks that customers solve through us
Add all customer-friendly referral methods in 5 minutes for free
Pass conversion in Yandex metric and google analytics without sophisticated services, end-to-end Analytics and buy other people's rooms
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
The most useful reports based on the yandex.Metrica api, monitoring the availability of important goals, and automatic hints on numbers in reports
Create deals on applications from the website, messengers, and webhooks from other services
Create deals on applications from the website, messengers, and webhooks from other services
With the ability to do analysis through ChatGPT and other LLMs to find customer needs, evaluate the work of managers
Collect audience bots or target customers, and adjust advertising campaigns in Yandex. Direct, Google Ads and Facebook Ads
We are a no-code service and have experience consulting 1000+ clients. We will suggest optimal solutions on how to automate your tasks using AI and no-code.
Support for any telephony and chat service that has webhooks. Analytics inside ApiMonster, it is not necessary to create a ChatGPT, CRM and Google sheets account.
Create, train, and connect a ChatGPT assistant to process incoming requests to respond to clients within a minute based on information from your documentation.
Create, train, and connect a ChatGPT assistant to process incoming requests to respond to clients within a minute based on information from your documentation.
Pass conversion in Yandex metric and google analytics without sophisticated services, end-to-end Analytics and buy other people's rooms
The most useful reports based on the yandex.Metrica api, monitoring the availability of important goals, and automatic hints on numbers in reports
Collect audience bots or target customers, and adjust advertising campaigns in Yandex. Direct, Google Ads and Facebook Ads
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
Receive applications from the Vkontakte lead form and send them to CRM, google sheets and any services that have a connector or a suitable API.
Receive applications from the Facebook lead form and send them to CRM, google sheets, and any services that have a connector or a suitable API.
Create deals on applications from the website, messengers, and webhooks from other services
Create deals on applications from the website, messengers, and webhooks from other services
With the ability to do analysis through ChatGPT and other LLMs to find customer needs, evaluate the work of managers
Create, train, and connect a ChatGPT assistant to process incoming requests to respond to customers within a minute based on information about your services or products.
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
From the website, call tracking, any service, to any stage of the transaction in CRM for full-fledged analytics
With the ability to do analysis through ChatGPT and other LLMs to find customer needs, evaluate the work of managers
Download applications from the website, marketplaces, expenses from Yandex. Direct and other advertising services.
Automatic creation of an order in CDEK and assignment of a track number. Support from CDEK managers.
Automatic order creation in DPD and assignment of a track number. Support from DPD managers.
Automate responses to reviews in marketplaces using standard responses or using a ChatGPT assistant trained on your data.
Orders - delivery and pickup, generation of a YML feed of dishes for uploading to Tilda
Personally in the bot or in a general chat with the managers.
Notify your customers about the status of orders or important events.
Automate the addition of candidate responses to your CRM
ApiMonster is a ready-made set of connectors with powerful data movement logic configuration capabilities. By using ApiMonster, you will skip the difficult and expensive stage of developing your connectors.
ApiMonster is a ready-made set of connectors with powerful data movement logic configuration capabilities. By using ApiMonster, you will skip the difficult and expensive stage of developing your connectors.
Set up backup monitoring of the availability of your sites and API with a telegram notification to quickly find out if something has fallen.
They trust us
Ready-made connectors and tools
Connectors and tools
More than 200 services + any api/webhook service.
If there is no connector for the service, but it has an api and webhooks, then you can connect via universal connectors: Incoming webhook, Outgoing webhook, JavaScript.
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Client: CDEK
Уважаемые коллеги и партнеры из команды API Monster Хочу выразить искреннюю благодарность за ваше неоценимое сотрудничество и выдающуюся работу, которую вы проделали. Благодаря вашему профессионализму и высокому уровню компетентности, нам удалось значительно улучшить наши процессы и достичь поставленных целей.
Ваши идеи и подходы к решению задач стали незаменимыми в нашей работе. Каждый из вас внес свой уникальный вклад, и совместные усилия принесли впечатляющие результаты. Я особенно ценю вашу отзывчивость и готовность идти навстречу, когда возникали сложности. Это создало обстановку доверия и взаимопонимания, что стало важным аспектом нашего успешного взаимодействия.
Мы уверены, что для дальнейших достижений нам предстоит продолжить сотрудничество, и с нетерпением ждем новых возможностей для совместной работы. Спасибо вам за преданность делу, упорство и креативный подход. Вы — настоящая команда профессионалов. Надеюсь на развитие наших отношений и новые успехи впереди.
Client: 165908
All services are collected in one place. Stable work. Great support. Request processing speed.
Client: 164149
Prompt, clear and well-coordinated work of managers, 100% fulfillment of a given task.
Client: 156985
There are no problems with integration, and if problems arise, they help to solve them. Excellent service!
Client: 162147
Apimonster — really helps to quickly connect different services without difficulties and programmers. Simple and clear, saves time and effort. Great for making work easier and faster.
Client: 161883
I just started using it, I needed to integrate the responses with Avito, I wrote, created an application, they sent me a chat with a specialist very quickly, and they integrated it for free within 30 minutes. I'm thrilled. Very high quality, fast, everything works! I'm surprised that...
Client: 161104
The service specialists really understand the need and try to implement it. Because the available tools were not enough, they even made improvements for me - very cool!
Client: 158789
Tariffs, availability of the right bundle, good support, availability of a free trial period.
Client: 157577
Everything is working well.
Client: 149523
Integration of ozone and DPD delivery service, everything was set up promptly, there are no complaints. I can't mention any technical aspects, but I hope the guys know what they're doing.
Client: 149643
We connected it quickly and in a very organized manner, and immediately debugged it on 1 order. Very convenient service, full unloading, taking into account the specifics and wishes. Thanks!
Client:
We have already connected the second store in Ozone in the office of Apimonstr for loading orders before delivery to the Sdec. It is very convenient, the order was taken to Ozone, after 3 minutes it is ready for delivery to the Sdec, nothing else needs to be filled in manually. My money for the service of an Aptmonster in mesya...
Client: 141238
Good integration of SDEC with ozone. Fast and convenient.
Client: 149000
The support is the best of all. It was set up automatically quickly and on a turnkey basis. Most importantly, it's free) I went to work on ozone through sdek for a long time, the guys, with the help of their service and perseverance in terms of doing everything quickly, convinced me to start working yesterday! That 's why...
Client: 148976
We just connected it, and I'll just say one thing. It's just the highest level, as integration with marketplaces is something. I definitely recommend it. Managers and ATI specialists are masters of their craft, there was a task that I only understood in my head that it was possible...
Client: 148061
Everything is working correctly, and this is the most important thing.
Client: 143197
Many services are already connected to apimonster, there are templates and configuration instructions. Plus, support helps you solve a turnkey task! It's very convenient!
Client: 143071
Sdec is cheaper than using ozone.
Client: 142338
speed of execution, individual approach, chat support, good service to attract customers, we will contact you
Client: 140964
Excellent integration system. The team promptly set up the OZON-SDEK data exchange, everything works without errors. great time savings on order processing, which makes life easier)