Integration Tochka (Dot Bank) and Kayako (Kayako)

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Accepted webhooks
Done actions
New clients

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Free Turnkey setting, Instructions.

What data can be transmitted from: from_Service to: to_Service

Important: Please note that the presence of events and actions between the two services does not guarantee a solution your task - the available events and actions may not connect with each other in the way you need.

If you cannot independently determine whether these events and actions will be able to solve your problem; contact support or use the Full construction setting.

Events c Tochka

Click on the name of the event to see the available fields.

API documentation — here.

Description

Not

Available fields
Id Name
SidePayer.bankCode SidePayer.bankCode
SidePayer.bankName SidePayer.bankName
SidePayer.bankCorrespondentAccount SidePayer.bankCorrespondentAccount
SidePayer.account SidePayer.account
SidePayer.name SidePayer.name
SidePayer.amount SidePayer.amount
SidePayer.currency SidePayer.currency
SidePayer.inn SidePayer.inn
SidePayer.kpp SidePayer.kpp
SidePayer.isIndividual SidePayer.isIndividual
SidePayer.fio SidePayer.fio
SideRecipient.bankCode SideRecipient.bankCode
SideRecipient.bankName SideRecipient.bankName
SideRecipient.bankCorrespondentAccount SideRecipient.bankCorrespondentAccount
SideRecipient.account SideRecipient.account
SideRecipient.name SideRecipient.name
SideRecipient.amount SideRecipient.amount
SideRecipient.currency SideRecipient.currency
SideRecipient.inn SideRecipient.inn
SideRecipient.kpp SideRecipient.kpp
purpose purpose
documentNumber documentNumber
date date
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
operationId operationId
qrcId qrcId
amount amount
payerMobileNumber payerMobileNumber
payerName payerName
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
SidePayer.bankCode SidePayer.bankCode
SidePayer.bankName SidePayer.bankName
SidePayer.bankCorrespondentAccount SidePayer.bankCorrespondentAccount
SidePayer.account SidePayer.account
SidePayer.name SidePayer.name
SidePayer.amount SidePayer.amount
SidePayer.currency SidePayer.currency
SidePayer.inn SidePayer.inn
SidePayer.kpp SidePayer.kpp
SideRecipient.bankCode SideRecipient.bankCode
SideRecipient.bankName SideRecipient.bankName
SideRecipient.bankCorrespondentAccount SideRecipient.bankCorrespondentAccount
SideRecipient.account SideRecipient.account
SideRecipient.name SideRecipient.name
SideRecipient.amount SideRecipient.amount
SideRecipient.currency SideRecipient.currency
SideRecipient.inn SideRecipient.inn
SideRecipient.kpp SideRecipient.kpp
purpose purpose
documentNumber documentNumber
paymentId paymentId
date date
webhookType webhookType
customerCode customerCode
+ You can add your fields that are in webhuk.

If you haven't found the right event, but the service has the right webhook, then use the universal connector "Including webhuk". It will be possible to tie the logic of bundles to any field that comes in the webhook.

Actions in Kayako

Click on the name of the action to see the available fields.

API documentation — No.

Request fields
Id Name
departmentid Department ID
emailqueueid Queue Email ID
ticketstatusid Ticket status
ticketpriorityid Ticket priority
tickettypeid Ticket type
templategroup Ticket Template
autouserid Flag for automatic user creation
email Email of the ticket creator
fullname Name of the ticket creator
subject Ticket title
contents Ticket contents
Answer fields
Id Name
id Ticket ID

Swap Tochka with Kayako

Refract turnkey

View opportunities Tochka

View opportunities Kayako

Integration setup plan Tochka with Kayako

1 Configure the connection for: Service in Apimonster.
2 Configure Webhuk in: Service, indicating the link from Apimonster.