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Integration Wildberries (Wildberries) and Kayako (Kayako)
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Accepted webhooks
Done actions
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Free Turnkey setting, Instructions.
What data can be transmitted from: from_Service to: to_Service
If you cannot independently determine whether these events and actions will be able to solve your problem; contact support or use the Full construction setting.
Events c Wildberries
Click on the name of the event to see the available fields.
API documentation — here.
Description
Not
Available fields
| Id | Name |
|---|---|
id
|
Order ID |
nmId
|
nmId |
name
|
name |
dateCreated
|
Order Creation Date (RFC3339) |
wbWhId
|
ID of the WB warehouse where the order is to be delivered |
storeId
|
ID of the supplier's warehouse where the order arrived |
pid
|
ID of the PVZ/store where the order needs to be delivered (if applicable) |
officeAddress
|
The address of the warehouse/store where the order must be delivered (if applicable) |
deliveryAddress
|
Customer's address for delivery |
deliveryAddressDetails.province
|
Area |
deliveryAddressDetails.area
|
District |
deliveryAddressDetails.city
|
City |
deliveryAddressDetails.street
|
Street |
deliveryAddressDetails.home
|
House number |
deliveryAddressDetails.flat
|
Apartment number |
deliveryAddressDetails.entrance
|
Entrance |
deliveryAddressDetails.longitude
|
The longitude coordinate |
deliveryAddressDetails.latitude
|
Latitude coordinate |
userInfo.userId
|
User ID |
userInfo.fio
|
FCs |
userInfo.phone
|
Phone number |
chrtId
|
Article ID |
barcode
|
Product barcode |
barcodes
|
Array of product barcodes |
barcodesData
|
Array of product descriptions by barcode |
status
|
Order status |
userStatus
|
Client status |
rid
|
The unique identifier of the item is different for the same chrt_id |
totalPrice
|
The cost of the product, including discounts, in kopecks |
totalPriceRub
|
The cost of the product, including discounts in rubles |
orderUID
|
The transaction ID for grouping orders. Orders in the same customer's cart will have the same orderUID |
deliveryType
|
Type of delivery |
client.phone
|
Phone number for contacting the client |
client.phoneCode
|
Extension code |
data
|
Order by one field |
+ You can add your fields that are in webhuk.
Description
Not
Available fields
| Id | Name |
|---|---|
orderId
|
Order ID |
nmId
|
nmId |
name
|
name |
dateCreated
|
Order Creation Date (RFC3339) |
wbWhId
|
ID of the WB warehouse where the order is to be delivered |
storeId
|
ID of the supplier's warehouse where the order arrived |
pid
|
ID of the PVZ/store where the order needs to be delivered (if applicable) |
officeAddress
|
The address of the warehouse/store where the order must be delivered (if applicable) |
deliveryAddress
|
Customer's address for delivery |
deliveryAddressDetails.province
|
Area |
deliveryAddressDetails.area
|
District |
deliveryAddressDetails.city
|
City |
deliveryAddressDetails.street
|
Street |
deliveryAddressDetails.home
|
House number |
deliveryAddressDetails.flat
|
Apartment number |
deliveryAddressDetails.entrance
|
Entrance |
deliveryAddressDetails.longitude
|
The longitude coordinate |
deliveryAddressDetails.latitude
|
Latitude coordinate |
userInfo.userId
|
User ID |
userInfo.fio
|
FCs |
userInfo.phone
|
Phone number |
chrtId
|
Article ID |
barcode
|
Product barcode |
barcodes
|
Array of product barcodes |
barcodesData
|
Array of product descriptions by barcode |
status
|
Order status |
userStatus
|
Client status |
rid
|
The unique identifier of the item is different for the same chrt_id |
totalPrice
|
The cost of the product, including discounts, in kopecks |
totalPriceRub
|
The cost of the product, including discounts in rubles |
orderUID
|
The transaction ID for grouping orders. Orders in the same customer's cart will have the same orderUID |
deliveryType
|
Type of delivery |
client.phone
|
Phone number for contacting the client |
client.phoneCode
|
Extension code |
data
|
Order by one field |
+ You can add your fields that are in webhuk.
Description
Not
Available fields
| Id | Name |
|---|---|
options.isB2B
|