Integration Zadarma (For free) and Okdesk (Okdex)

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What data can be transmitted from: from_Service to: to_Service

Important: Please note that the presence of events and actions between the two services does not guarantee a solution your task - the available events and actions may not connect with each other in the way you need.

If you cannot independently determine whether these events and actions will be able to solve your problem; contact support or use the Full construction setting.

Events c Zadarma

Click on the name of the event to see the available fields.

API documentation — here.

Description

Not

Available fields
Id Name
call_start The start time of the call
pbx_call_id Call ID
caller_id Caller's number
called_did The number that was called
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
call_start The start time of the call
pbx_call_id Call ID
caller_id Caller's number
destination The number that was called
internal (optional) internal number
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
call_start The start time of the call
pbx_call_id Call ID
caller_id Caller's number
called_did The number that was called
internal (optional) internal number
duration Duration in seconds
disposition The status of the call
last_internal Internal number, the last participant of the call (after transfer or interception);
status_code Call status code Q.931
is_recorded 1 - there is a recording of the call, 0 - there is no recording
call_id_with_rec The ID of the call with the recording (we recommend downloading the recording file no earlier than 40 seconds after the notification, because it takes time to save the recording file)
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
call_start The start time of the call
pbx_call_id Call ID
caller_id Caller's number
destination The number that was called
internal (optional) internal number
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
call_start The start time of the call
pbx_call_id Call ID
caller_id Caller's number
destination The number that was called
internal (optional) internal number
duration Duration in seconds
disposition The status of the call
status_code Call status code Q.931
is_recorded 1 - there is a recording of the call, 0 - there is no recording
call_id_with_rec The ID of the call with the recording (we recommend downloading the recording file no earlier than 40 seconds after the notification, because it takes time to save the recording file)
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
call_id_with_rec The unique ID of the call with the recording of the conversation
pbx_call_id Call ID
+ You can add your fields that are in webhuk.

Description

Not

Available fields
Id Name
result.tracker Tracker ID (you can find out on the code installation page)
result.start The start time of the call
result.duration The duration of the call in seconds
result.caller_id Caller's number
result.caller_did The number that was called
result.source Name of the user's source
result.country (optional) The country from which the call was made
result.ga_id (optional if the Google Analytics Id is specified in the settings) User ID in Google Analytics
result.metrika_id (optional, if the Yandex.Metrika Id is specified in the settings) the user ID in Yandex.Metrika
result.url The address of the page from which the call was made
result.utm_source result.utm_source
result.utm_medium result.utm_medium
result.utm_campaign result.utm_campaign
result.utm_term result.utm_term
result.utm_content result.utm_content
result.first_utm (optional) An array with utm tags specified above, which the user used to go to the site for the first time
+ You can add your fields that are in webhuk.

If you haven't found the right event, but the service has the right webhook, then use the universal connector "Including webhuk". It will be possible to tie the logic of bundles to any field that comes in the webhook.

Actions in Okdesk

Click on the name of the action to see the available fields.

API documentation — No.

Request fields
Id Name
issues_id Application ID
status New status code
available_current_status Possible current status codes
control_amount Expected amount in applications
comment A comment
Answer fields
Id Name
result Request execution flag

Integration setup plan Zadarma with Okdesk

1 Configure the connection for: Service in Apimonster.
2 Configure Webhuk in: Service, indicating the link from Apimonster.
3 Configure the connection for: Service in Apimonster, indicating the login/password/token for access to the API.
4 Create a bunch.
5 Indicate as a data source: Service.
6 Create the required action for: to_Service, indicating in which fields: to_Service to transmit field values ​​from: from_Service.
7 Configure filters for each step if necessary.
8 Test the bundles and make sure that they work according to the TOR.

Or go through the full well on ApiMonster.


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FAQ

How does the app differ from regular bundles?

The application is not an alternative to bundles, but simply a preset set of bundles (template) for popular tasks to speed up setup.

Is it possible to change the logic of the created bundles?

Yes. The created set of bundles can be customized according to your tasks or left unchanged if everything works as it should.


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